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Courier vs Mail: Delivery Services Face Off

February 4, 2020 mailroom management

Thousands of people look to send packages across the country. Regardless of the package’s value, there are two popular ways of sending it to the intended receiver.

There is the old school way of sending it via mail and there’s the option to hire a courier service.

There is, however, an ongoing courier vs mail debate. Both options have their pros and cons. The idea of sending packages through the local post office continues to have a strong following.

The courier industry, on the other hand, continues to expand. This is because of the constant rise in consumer spending.

But certainly, there is one that is better than the other in the grander scheme of things.

Continue reading below as we attempt to settle the issue once and for all.

Solving the Conundrum

As we mentioned earlier, both options have their advantages and disadvantages. To solve the courier vs mail conundrum, there is no way to go but to pit them head-to-head. Let’s take a look at how they fare against one another in some of the most important aspects.


When it comes to speed, courier services easily trump traditional mail. The general average time for intra-city deliveries for postal services is between 1 to 4 days. Courier services, on the other hand, offer same-day deliveries for local shipping.

When it comes to international shipping, courier services have networks in different countries. They simply continue to grow. This allows them to handle deliveries in a much faster manner.

Delivery Options

As far as delivery options go, courier services still get the upper hand. Traditional mail providers will tell you that your package will arrive at a specific day. However, they cannot provide a specific time of arrival.

Neither can the customer guarantee that the package will arrive on an intended day.

On the flip side, couriers can assure delivery. They can give written guarantees that the package reaches the receiver on the day that the clients want. The clients can also instruct them to deliver the package at a specific time of the day.

They can also hold the package for a week or send it right away.

When it comes to the actual delivery, the mail service can provide a record showing that the package reached its destination. But customers may need to shell out some extra money to secure the record.

On the other hand, couriers normally provide proof of delivery to their customers. It is part of their services and people don’t need to pay extra for it.

Also, a reputable courier will offer online tracking. Customers simply need to input their package’s tracking number and they will see the progress of the shipping process.


In terms of convenience, couriers leave the post office in the dust. The traditional mailing route requires customers to physically go to the post office. Clients may also need to go through a long queue.

They may even need to fill up forms and answer questions regarding the contents of their package.

Opting for the courier, on the other hand, will only require a single phone call. Give the courier the important details and they will head on to the customer’s place to pick up the package.


When it comes to dependability and reliability, the mail service does not have a stellar record to show for. There are hundreds of horror stories of parcels and letters failing to reach their respective destinations.

But with a courier company, it is their top priority to bring their clients’ packages to their rightful destinations.

The Cost

Last but not least, customers also need to compare the cost. Head-to-head, the regular mail gets the nod when it comes to affordability. Sending a small package will cost less through the traditional mailing route.

There is usually a fixed rate that post offices apply on packages. The rates depend on the size and weight of the parcel.

However, if people are looking to send a bigger package, the courier is the wiser choice. The price difference is no longer that big. The sender can also rest knowing that their package will safely reach the receiver.

Courier vs Mail: The Verdict

If the sender simply wants to send a letter or small package without considering time sensitivity, then they may go for the traditional mail service. But if they want their packages to reach their destination with certainty, then going to the courier is the wiser decision to make.

Choosing the Right Courier Services

When choosing a courier, don’t settle for the first one you see online. A wise customer needs to consider key factors to ensure they are getting the best value for their money. Let’s take a look at some of them below.

Industry Reputation

First, the sender needs to check the industry and market reputation of the courier companies. Go for a company that has a reputation for being credible and dependable.

Ask contacts for referrals. Ask them what they think of the courier companies that are on your shortlist.

Insurance Options

A wise sender also wants a courier company that offers insurance options. As much as the courier promises to deliver the items, there are unforeseen events that may happen. Thus, customers need a courier that covers the shipment with insurance.

Not sure if they’re the right ones? Ask for a free quote first. This should ensure you and the courier are on the same page.

Weight and Size Limitations

People also want to check the size and weight limitations of the courier company. This is crucial especially if they are looking to send a large package.

Enjoy Safe and Secure Courier Services, Today!

Now that the courier vs mail debate is over, the only thing left is finding the right courier company. As we mentioned above, senders need to consider some factors to ensure value for money.

We invite the public to try our courier and warehousing services. We offer rush and on-demand services, as well as air freight and baggage deliveries. Send us a message and let us know what you need.