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National Courier Service | Same Day Delivery Management Specialist

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What if providing same-day shipping to your customers could actually save you money?

Most small businesses see same-day shipping as a complex and expensive proposition. But the truth is that the right courier can actually put money right back into your pocket.

Wondering how speedy small business shipping can save you money? Keep reading to discover the answer!

Loyal Customers

The core of any successful business is the core of loyal customers. These are the customers who reliably come back to you time and time again.

However, loyalty can only last so long. Whatever you’re selling, chances are that your most loyal customers are constantly being tempted by the competition. How, then, can you make your own service stand out?

With same-day shipping, those loyal customers get exactly what they want and exactly when they want it. Simply put, they won’t have time to stray when their favorite business makes online ordering so easy!

Urgent Consumer Needs

Many people think of same-day shipping as a kind of luxury. For many consumers, however, it’s a matter of necessity.

When there is an emergency and a customer needs something right away, time becomes much more important than price. They are willing to buy local and get what they need rather than order from someone else and try to save a few bucks.

Of course, helping someone out in an emergency is another way of building customer loyalty. In their eyes, you are no longer just another store. You are the business that helped them out when no one else could.

The Power of Impulse Buying

It’s an open secret why retailers always put things like candy and magazines near the registers. These are “impulse buys” designed to take advantage of customer desire for instant gratification.

In recent years, we have seen the online version of impulse buying continue to evolve. Retailers like Amazon retain enough information that customers can arrange a major online purchase with just the press of a button.

With same-day shipping, your own business can get a piece of this very lucrative business. It really is that simple: make it easier for customers to buy and receive products and you’ll see your sales just keep rising.

Grow Your Customers

Earlier, we discussed the need to appeal to your loyal customers. But same-day shipping also represents a great way to grow your existing base of customers.

This is mostly due to word-of-mouth (both in-person and offline). As we noted before, many customers prioritize speed over savings. If you can reliably deliver a variety of goods to customers on the day they place an order, your reputation will start to grow.

And no matter how much our technology has evolved, there is no substitute for word-of-mouth advertising when it comes to selling your products and services.

Trusted By Locals

Many businesses have tried a bit too hard to build a global brand. However, for a small business, one of the best ways to gain customers is to appeal to your local area’s consumers.

Think of it this way: everybody’s competition is Amazon. But this corporate giant usually cannot offer anything faster than one-day shipping for most items.

In other words, you can establish your business as the only way customers can get what they need on the same day they order it. Partner that level of service with local marketing and your business may quickly become a mainstay within your community.

Smartphones: Your New Best Friend

Same-day shipping was practically made for online ordering. With a simple click or two, customers can have almost anything sent directly to their door. Making this easy and intuitive (and fast) for customers is now more important than ever.

Why? We have now officially reached the point where more people browse the internet with smartphones or tablets than desktop computers. Same-day delivery helps motivate those impulse buys for a demographic that is constantly using their smartphones.

And you can advertise your fast shipping and diverse products via social media as well. This offers an immense ROI and another way of appealing to a very phone-driven set of customers.

New Product Offerings

Most businesses see same-day shipping as a way of getting their usual products out in a speedier manner. But what if it could be more than that?

For instance, customers are likely to order different kinds of products remotely if they know they will receive it very quickly. This is why services like UberEats have become so popular, especially among Millennials.

It may take a bit of creative thinking on the part of your product development team. But simply having same-day shipping as an option opens the door to selling an all-new selection of products.

Willing to Pay

So far, we have focused on ways that same-day shipping can increase your customers, build loyalty, and diversify your products. But one question remains the elephant in the room: “what about the high cost?”

It’s true that same-day shipping costs more than slower forms of shipping. So, how can same-day shipping remain profitable? Because customers are willing to bear the brunt of the cost.

Research has found that 88% of consumers are willing to pay for same-day shipping. To them, the time they save versus waiting a few days is well worth the extra cost.

Therefore, same-day shipping lets you have your cake and eat it, too. Customers will cover the additional shipping costs while you reap all the benefits of an expanding business!

Marketing Tool

It probably goes without saying, but just in case: same-day shipping is a powerful marketing tool.

You can make this service prominent in all aspects of your marketing. And the marketing is quite elegant: it argues your value proposition while also showcasing how you stand out from the competition.

In other words, adding same-day shipping is very profitable, both in the short-term and the longterm.

Small Business Shipping: You’re On Your Way

Now you know how small business shipping can boost your business. But do you know who can bring this option to life for you?

At Need It Now!, we specialize in professional and speedy courier service. To see how to get started, come fill out this shipping form today!


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n the current retail environment, it’s becoming clear that a majority of customers and clients expect same-day delivery. If you’re not offering same-day delivery, it’s likely that you’re going to be a step behind your competitors. No matter what industry you’re in, you can hire a New York Same Day Logistics company to ensure that you’re able to keep up with customer and client demands.

Here are five questions to ask of any courier in the region.

1. Do They Offer Same-Day Delivery?

If you’re looking to hire the best courier in the New York region, you need to find ones that can operate under pressure. While most of your shipping and deliveries are going to be fairly routine, it’s common for you to need to have things sent ASAP. When this happens, you need to have a service provider who is ready to give you what you need.

Ask if they offer same-day delivery and whether this comes at a standard fee or will cost you extra money. When you’re trying to ensure that your documents, materials, or deliveries get where you need them to be on time, you need couriers that are prompt. Few couriers are going to be as prompt as ones who are comfortable offering same-day delivery.

This kind of service is going to cost you a little more than the average courier delivery, but some couriers go even further than same-day delivery. There are couriers who are willing to offer you deliveries that arrive within a few hours. If you can get a courier who is ready to deliver on demand, then you can be sure that everything you send will be in the hands of the people who need it on time.

2. Are They Experienced With Sensitive Materials?

Depending on what industry you’re in, you might be dealing with lots of sensitive materials. People working in the medical industry or in the legal industry have documents that can’t be leaked out to people or else it could violate privacy laws. Some medical facilities need to have medications or products delivered across town without being badly jostled or having their temperature drop.

These are huge demands when you’re looking for any old courier. However, there are sure to be couriers in New York who are experienced with this kind of service and ready to deliver at a moment’s notice. When they have the kind of equipment on hand to protect and secure your shipments, you can be sure that your materials will be delivered responsibly.

Ask what industries they’ve worked with before and what they can offer that other service providers can’t. When tasked with delivering things that are vital to the survival of your office, your business, or the health of the people you work with, you need assurance. They should be able to offer you some references if you’re not sure about working with them yet.

3. What Do Their Customers Say?

If you’re looking for the best in the business, listen to what other customers have to say.

Thankfully, when you search for most businesses online, it’s pretty standard to find reviews on Yelp, Google, or other sites about that business. You’ll see how they’re rated and what people have to say about the services they paid for. You’ll end up with a more robust picture of what it’s like to work with that service provider.

You need to know what other customers are saying before you invest your time and money into this courier.

Given that more than 80% of customers trust online reviews as much as a recommendation from a friend, courier businesses know reviews are important. Every courier should work hard to gain the trust of their clients and ensure that they give customers the support needed.

4. How’s Their Customer Support?

When you’re looking to work with a courier business, look at their customer support structure. Many companies offer 24/7 support and while that might not be necessary for your business model, it’s an assurance that customer service matters. When customers are sure that they can get the kind of support they need when they need it, they’ll trust a company more.

Customer support can come in several forms. It can be local staff members for the courier who are there to answer questions when you call. It can be an answering service that takes notes and relays them to staff when they get to the office.

It can even come in the form of chat bots, but for the kind of service that you’re paying for, you might want something more immediate. Customer support must be prompt, secure, and responsive to be truly useful.

5. Are They Insured?

When you put your products, paperwork, or materials in the hands of a courier, you need to be assured that you’re protected. If something happens while your items are in the hands of a courier, you have to be insured so that you remain protected if disaster strikes.

It should be included in the cost of your services rather than an additional fee. Your delivery service should be confident enough in their staff and services to agree to cover the costs of your items to a certain price. When transporting documents or paperwork, it should take a serious disaster for anything major to happen to your items.

Insurance might not fix everything but will allow you to know that you’ll get something in response for losing your important items.

New York Couriers Should Know the Region

If you’re looking for the best New York couriers in the region, you need to work with people who really know the area. The better they know the region and the longer they’ve been operating in the area, the better the service they’ll provide.